Being assertLion Argumentive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behavior.

By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behavior for greater effectiveness in social and business interactions.

This session will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your participants to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations.

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Assertiveness in Action

Audience – Anyone that needs to develop their assertiveness skills and improve communication with others.
Contact Us!Duration – 1 Day

Program Outline:

  • Understanding the meaning of Assertiveness and looking at Passive and Aggressive styles of communication.
  • A look at human reactions and the reasoning behind assertive behavior.
  • A review of the rights we have as individuals
  • Looking at key methodology like Giving and Receiving Compliments, Improving Self-Esteem, Effective Communication.
  • A look at the four cornerstones of being assertive with a chance to practice these behaviors.
  • Understanding the key areas of effective communication – Disclosing Your Feelings, Being Clear, Being Persistent, Empathizing and Working Towards a Wise Outcome.
  • Develop an effective and natural approach to assertive interactions.